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Knowledge base
Customer Support
Booking
37
What is a Priority Account and how do I get one?
Can I have a credit account?
Am I charged if my flight is delayed?
Can I book a vehicle with a child seat?
How do I Cancel my Booking
View all 37
Rewards
3
Cancelling your Subscription
90 Day Cancellation Policy
How Do I Get A Receipt For My Subscription
Guide
2
How does the website work?
Can't find the answer to your question?
Passenger Safety
3
How do you check your drivers ?
I'm a single female passenger, How safe are your drivers?
What checks are your drivers and operators subjected to?
Business Customers
3
Can I have a credit account?
What are the benefits of a business account?
What is a Priority Account and how to get one?
Trip and Fair Review
5
I left my belongings in the vehicle!
How can I provide a detailed review about my trip?
How do I make a complaint?
I can’t find my designated driver
My driver's vehicle was in poor condition
Account and Payment
9
How do I get an a copy of my invoice or VAT receipt?
My journey was not completed / driver failed to show - how do I get a refund?
How do I pay for my trip?
Marketing Emails
How Do I Delete My Account?
View all 9
Contacing Us
1
How To Contact Us
Legal
Documents
5
Terms and Conditions
Privacy Policy
Terms and Conditions for Rewards
Chargeback Policy
API Partner - Terms and Conditions
Taxicode Legal
1
Terms and Conditions
Taxicode App
Guide
2
How to use the App
How To Link Your Bookings To Your Account
Sales
Process
0
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